CamNowStrictly 18+
How to reach the CamNow team — support questions, safety follow-ups, privacy requests, and everything in between.
Start a cam to cam match →Everything goes to [email protected] — account trouble, session questions, billing, all of it. A person reads every message; there is no ticket maze and no bot to fight through. Writing about a specific session? Mention roughly when it happened and you skip half the back-and-forth.
Three details make replies fast: the email attached to your account, when there is one; the approximate time things went wrong; and what you hoped for versus what actually happened. A screenshot earns its keep for anything visual. We will never ask for your password, a full card number, or ID documents — do not send them.
During a live session, nothing beats the report button — it grabs the session context moderators need and lands with a human. Come here to follow up on something you already reported, or for safety issues that happened off-session. What our moderators act on is spelled out in the community guidelines.
Want to see, fix, or delete your account data? State it plainly in your message; we handle the rest, and it costs nothing. What gets stored, and the reasons behind it, lives in the privacy policy. We never sell personal information, full stop.
Expect a first human reply within two business days for most things; anything safety-related jumps the queue. Meanwhile the help center covers the usual suspects — camera permissions, matching, and coins.
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